Returns & Exchanges

At ELCE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures a quick resolution so you can shop for your next favorite look with confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original garment bags with all tags attached, ensuring the package is sealed for transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, your refund or store credit will be processed within 5 to 7 business days.